As part of the implementation of the strategic orientations of the National Railway Transport Company, the Chief Executive Officer, Mr. Bouaouni Aâdj, chaired an expanded meeting at the company’s headquarters, bringing together central directors as well as regional railway directors via videoconference.
The meeting focused on several priority areas, foremost among them railway safety and security, considered a fundamental pillar that allows no compromise. Emphasis was placed on strengthening preventive measures, intensifying field inspections, and ensuring the highest safety standards at all stages of network operations.
The discussion also addressed improving the quality of public service by enhancing performance levels, ensuring the regularity of train operations, and improving travel conditions for passengers, in order to meet their expectations and strengthen their trust in rail transport.
In the same context, the CEO stressed the importance of improving communication with passengers by providing accurate and real-time information, especially in exceptional situations, while ensuring immediate and effective care and support for passengers under all circumstances.
Emphasis was also placed on accelerating the implementation of investment programs and monitoring major structuring projects, in line with the expectations of public authorities and supervisory bodies, reflecting the company’s commitment to fulfilling its responsibilities.
At the conclusion of the meeting, the CEO called for the full mobilization of all employees and executives, working in a team spirit to address shortcomings and achieve a qualitative leap in service standards, placing safety and service quality at the core of all efforts.
The National Railway Transport Company reaffirms its firm commitment to placing passenger comfort and safety at the forefront of its priorities, and to continuously improving and elevating its services to the highest standards.
